In episode four of the Savvy Event Planner Podcast I interviewed a 25 year veteran of the Walt Disney Company. James Songster shared his insights on how Disney creates amazing experiences for their guests. If you haven't listened to the episode, you can find it here.
A few days after our conversation, James sent me a link to the video above. It takes less than two minutes and you should watch it now!
What lessons can you take from this?